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The top 5 jobs in the bike trade this week 20th December

The Rise of BikeBiz Jobs Board

The BikeBiz jobs board has become a go-to platform for cycling industry professionals and enthusiasts alike. Since its inception, the board has helped fill over 720 positions in 2023, showcasing its effectiveness in connecting job seekers with employers. This success can be attributed to its comprehensive and regularly updated listings, which cater to various roles within the cycling industry.

Key Features of BikeBiz Jobs Board

  • Comprehensive listings: The board features a wide range of job listings, including positions in sales, marketing, customer service, and more. Regular updates: Listings are regularly updated to ensure that job seekers have access to the latest opportunities. Targeted audience: The board caters to a specific audience, providing a platform for cycling industry professionals to connect with potential employers. ### Benefits for Job Seekers**
  • Benefits for Job Seekers

  • Access to a wide range of job listings: The board offers a diverse selection of job opportunities, allowing job seekers to explore various roles within the cycling industry.

    The Hire Apprentice Mechanic will be responsible for managing the accounts of the company’s service department.

    The Role of a Fleet Manager

    As a Fleet Manager, your primary responsibility is to oversee the day-to-day maintenance of the hire fleet. This involves ensuring that all vehicles are in good working condition, performing routine checks, and addressing any issues that may arise.

    We are looking for someone who is passionate about cycling and has a strong desire to share that passion with others. The Certini Bicycle Company is a family-owned business that has been serving the cycling community for over 20 years.

    Delivering Exceptional Customer Experience

    In today’s competitive retail landscape, delivering an exceptional customer experience is crucial for driving sales, building brand loyalty, and establishing a positive reputation. As a sales associate, your role is to provide a memorable and satisfying experience for every customer who walks through your store’s doors.

    Key Characteristics of Exceptional Customer Experience

  • Personalization: Tailor your approach to each customer’s unique needs and preferences. Active Listening: Pay attention to what customers say and show that you care about their concerns. Empathy: Put yourself in the customer’s shoes and understand their perspective. Proactivity: Anticipate and address potential issues before they become problems.

    Expert Bike Repair and Maintenance Services for a Thriving Bike Shop.

    Job Title: Bike Mechanic

    Job Description

    The Bike Mechanic is a vital role in our bike shop, responsible for maintaining and repairing bicycles to ensure they are in top condition for our customers. As a Bike Mechanic, you will be the face of our shop, interacting with customers, and providing expert advice on bike maintenance and repair.

    Key Responsibilities

  • Assess and diagnose bike problems: Use technical knowledge to identify issues with bicycles and develop effective repair plans. Perform routine maintenance: Regularly inspect and maintain bicycles to prevent breakdowns and ensure customer satisfaction. Conduct repairs and servicing: Carry out repairs and servicing tasks, such as brake pad replacements, gear adjustments, and wheel truing. Communicate with customers: Provide expert advice and guidance to customers on bike maintenance and repair, and answer any questions they may have. Maintain a clean and organized workspace: Ensure the shop is tidy and organized, and that all tools and equipment are properly stored and maintained. ## Requirements*
  • Requirements

    To be successful in this role, you will need:

  • Good technical and mechanical knowledge of bikes: A strong understanding of bike mechanics and repair techniques. Experience of bike maintenance and servicing: Previous experience working on bicycles in a busy environment. Proactive and hard working attitude: A willingness to work independently and as part of a team to meet customer demands. Computer literate: Basic computer skills, including the ability to use software and manage data.

    Job Description

    As a Technical Customer Service Representative on our Fox Factory UK Service Team, you will be the primary point of contact for customers seeking technical assistance, warranty support, and factory service solutions. Your role will involve managing daily interactions with customers, resolving technical issues, and providing expert guidance on product usage and maintenance.

    Key Responsibilities

  • Manage daily interactions with customers via phone, email, and chat
  • Provide technical assistance and warranty support to customers
  • Offer factory service solutions to customers
  • Collaborate with the service team to resolve complex technical issues
  • Develop and maintain a deep understanding of Fox Factory products and their applications
  • Stay up-to-date with product updates, new technologies, and industry trends
  • Technical Requirements

  • General IT competency, including proficiency in Microsoft Office and other productivity software
  • Excellent communication and interpersonal skills
  • Ability to work as part of a team and collaborate with colleagues
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • What We Offer

    As a Technical Customer Service Representative on our Fox Factory UK Service Team, you will be part of a dynamic and innovative company that values its employees and provides a range of benefits and opportunities for growth and development.

    Candidates will possess the following attributes. Passionate about mountain biking and outdoor activities. Focused on delivering outstanding customer service. Highly organized, detail-oriented, and adept at time management.

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