You are currently viewing The top 5 jobs in the bike trade this week 20th December
Representation image: This image is an artistic interpretation related to the article theme.

The top 5 jobs in the bike trade this week 20th December

Sales Representative Seeks to Build Relationships and Drive Revenue for Cycling Brands.

Job Description

The Inside Sales Representative will be responsible for:

  • Building and maintaining relationships with dealers and other key stakeholders
  • Growing sales and revenue through effective communication and negotiation
  • Promoting the brands and products of Santa Cruz Bicycles and Cervelo Cycles UK
  • Providing excellent customer service and support to dealers and customers
  • Staying up-to-date with market trends and competitor activity

    • Key Skills and Qualifications

    To be successful in this role, the ideal candidate should possess:

  • Strong commercial and sales skills
  • Excellent communication and interpersonal skills
  • Ability to build and maintain relationships with key stakeholders
  • Strong negotiation and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Familiarity with the cycling industry and its trends

    • Ideal Candidate Profile

    The ideal candidate for this role is someone who is:

  • Commercially minded and has a strong understanding of sales and marketing principles
  • A strong communicator with excellent verbal and written skills
  • A team player with excellent interpersonal skills
  • Able to work independently and as part of a team
  • Passionate about the cycling industry and its products

    • How to Apply

    If you are a motivated and commercially savvy individual with a passion for the cycling industry, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].

    The Hire Apprentice Mechanic will also be responsible for managing the service department, including scheduling, estimating, and billing.

    Job Description

    The Hire Apprentice Mechanic is a dynamic and fast-paced role that requires a strong work ethic, excellent communication skills, and a passion for delivering exceptional customer service.

    The Role of a Fleet Manager

    As a Fleet Manager, your primary responsibility is to oversee the day-to-day maintenance of the hire fleet. This involves ensuring that all vehicles are in good working condition, performing routine checks, and addressing any issues that may arise.

    We are looking for someone who is passionate about cycling and has a strong desire to share that passion with others. We are looking for someone who is a team player, is willing to learn and grow with our company, and is committed to providing exceptional customer service.

    Job Title: Sales Associate

    Job Summary

    Certini Bicycle Company is seeking a highly motivated and enthusiastic Sales Associate to join our team. As a Sales Associate, you will be the face of our company, interacting with customers, answering questions, and providing expert advice on our products.

    Delivering Exceptional Customer Service Requires a Combination of Skills and Personal Qualities.

    Customer Experience and Retail Standards

    As a sales associate, delivering an exceptional customer experience is crucial. It involves being attentive, empathetic, and knowledgeable about the products and services offered by the company. A sales associate should be able to engage with customers, understand their needs, and provide solutions that meet their expectations. This requires strong communication and interpersonal skills, as well as the ability to work effectively in a team environment.

    Key Skills for Delivering an Exceptional Customer Experience

  • Active listening
  • Empathy and understanding
  • Product knowledge
  • Effective communication
  • Problem-solving and conflict resolution

    • Building Strong Working Relationships

    Building strong working relationships with other employees is essential for delivering an exceptional customer experience. This involves being a team player, being approachable, and being willing to help others. A sales associate should be able to work collaboratively with colleagues to achieve common goals and provide excellent customer service.

    Striving for Constant Improvement

    Striving for constant improvement is critical in the retail industry. This involves staying up-to-date with the latest products, services, and trends, as well as continuously seeking feedback from customers and colleagues. A sales associate should be willing to learn and adapt to new situations, and be open to constructive criticism.

    Maintaining Retail Standards

    Maintaining the highest retail standards is essential for delivering an exceptional customer experience. This involves adhering to company policies and procedures, as well as maintaining a clean and organized store environment.

    Job Title: Bike Mechanic

    Job Description

    The Bike Mechanic role is a vital part of our team, responsible for ensuring the highest quality of service to our customers.

    Providing expert guidance and support to customers on technical issues and product knowledge.

    Job Description and Responsibilities

    As a Technical Customer Service Representative on our Fox Factory UK Service Team, you will be the primary point of contact for customers seeking technical assistance, warranty support, and factory service solutions. Your role will involve managing daily interactions with customers, resolving technical issues, and providing expert guidance on Fox Factory products. Key responsibilities: + Respond to customer inquiries via phone, email, and chat + Troubleshoot technical issues and provide solutions + Offer warranty support and resolve warranty-related issues + Collaborate with the service team to resolve complex technical issues + Provide product knowledge and recommendations to customers + Work as part of a team to resolve technical issues and improve customer satisfaction

    Skills and Qualifications

    To be successful in this role, you will require:

  • General IT competency, including proficiency in Microsoft Office and other relevant software
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team
  • Familiarity with Fox Factory products and services is an advantage

    • What We Offer

    As a Technical Customer Service Representative on our Fox Factory UK Service Team, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
  • Flexible working arrangements, including remote work options

    • How to Apply

    If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply for this exciting opportunity.

    Candidates will possess the following attributes. Passionate about mountain biking and outdoor activities. Focused on delivering outstanding customer service. Highly organized, detail-oriented, and adept at time management.

    Leave a Reply